Amazon Recruitment 2024 – Amazon is scheduled to hire for the Technical Customer Service Associate role. Candidates with Any Degree are required to apply for these positions. Candidates looking for jobs in Bengaluru can utilize this opportunity. Interested and eligible candidates can apply online as soon as possible.
Amazon Recruitment 2024 for Technical Customer Service Associate:
| Job Role | Technical Customer Service Associate |
| Job Category | IT Jobs |
| Qualification | Any Degree |
| Experience | 1 – 4 Years |
| Salary/CTC | Best in Industry |
| Job Location | Bangalore |
| Last Date | ASAP |
Detailed Eligibility:
Technical Customer Service Associate:
Basic Qualifications:
- Bachelor’s Degree in any field
- Overall 1-4 years of experience which includes 1+ years of directly working with customers using computer systems and technology components
- Demonstrated advanced proficiency in English both written and spoken
Preferred Qualifications:
- 1+ years of experience in Contact Center/ Technical Support/ Customer Support in a fast-paced support environment
- Experience or knowledge on with Amazon Web Services products or Cloud Computing technologies. General knowledge in one or more technology domain areas (e.g., internet, network, software, systems)
- Computer literacy with experience using Windows/MS Office (i.e., Outlook, Excel)
Responsibilities:
- Gain an understanding of the application test procedures and how to use applicable software and tools.
- Execute test instructions and report test results accurately and promptly.
- Report any deviations observed
- Understand any changes in test instructions related to their assigned work
- Follow defined processes to perform assigned work
Key job responsibilities:
- Your responsibilities will include, but will not be limited to:
- Providing innovative customer service to address billing, account access and authentication inquires and general resource management while keeping customer data safe.
- Working with other customer support teams to ensure a consistent and high-quality level of support.
- Identifying root-causes of customer issues, areas for improvement and providing valuable feedback to business and development teams.
- Assisting with customer communication during AWS critical launches and support events.
How to Apply for Amazon Recruitment 2024?
Interested and eligible candidates can apply for this position online as soon as possible by following the link.
For more details & To Apply: Amazon Recruitment 2024