Finideas Off Campus Recruitment:-
Finideas is hiring candidates for the role of Software Support Executive for the Across India locations. The complete details about Finideas Off Campus Recruitment are as follows.
Company Name:- Finideas
Job Position:- Software Support Executive
Job Locations:- Across India
- 1.8 Lacs/Annum (Fresher)
- 2.4 – 3.0 Lacs/Annum (Experience)
Required Qualifications & Skills:-
- Education: Graduate/Post Graduate
- Experience: Freshers / Experience
Roles & Responsibilities:-
- Research and identify solutions to software and hardware issues.
- Diagnose and troubleshoot technical issues, including account setup and network
- Ask customers targeted questions to quickly understand the root of the problem.
- Track computer system issues through to resolution, within agreed time limits.
- Talk clients through a series of actions, either via phone, email or chat, until they’ve solved
a technical issue.
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).
- Provide prompt and accurate feedback to customers.
- Refer to internal database or external resources to provide accurate tech solutions.
- Ensure all issues are properly logged.
- Prioritize and manage several open issues at one time.
- Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
- Prepare accurate and timely reports.
- Document technical knowledge in the form of notes and manuals.
- Maintain jovial relationships with clients.
Finideas Off Campus Recruitment Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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