HBC Off Campus Recruitment:-

HBC is hiring candidates for the role of Trainee, EGC for the Bangalore, Karnataka, India location. The complete details about HBC Off Campus Recruitment are as follows.

Company Name:- HBC

Job Position:- Trainee, EGC

Job Locations:- Bangalore, Karnataka, India

Salary Package:- As per Company standards

Job Number:- 230004CK

Job Posted Date:- 06th November 2023

Required Qualifications & Skills:-

  • Graduate
  • Excellent Communication Skills
  • Prior Experience in US call center of minimum 6 months to 1 year will be given preference.
  • Demonstrated ability to provide the highest level of customer service to internal and external candidates.
  • Must be tech savvy; proficient in Word, Excel, Applicant Tracking Systems and CRM’s with the ability to learn additional programs as needed.
  • Preference if handled Gift card processes.

Roles & Responsibilities:-

As a Trainee – You will be responsible follow the SOP to complete the transactions assigned /received via Store Associates on calls. This role is essential to the team and applicants must be able to thrive in a high pressure, fast moving, and evolving environment.

  • Handling Inbound calls for resolving their Card/Gift card Queries based on info in the internal Software/tools we have
  • Analyze the problem and provide solution as per process guidelines
  • Following the SLA Timelines and Targets
  • Office Hours Shifts will be Night in between (8.30 PM – 9.30 AM IST) – May very as per process requirement in future. 

HBC Off Campus Recruitment Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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