Optum Off Campus Recruitment:-

Optum is hiring candidates for the role of Customer Support Representative for the Gurgaon/ Gurugram, Haryana, India location. The complete details about Optum Off Campus Recruitment are as follows.

Company Name:- Optum

Job Position:- Customer Support Representative

Job Location:- Gurgaon/ Gurugram, Haryana, India

Salary Package:- As per Company Standards

Employment Type:- Full-Time – Permanent

Required Qualifications & Skills:-

  • Any Graduate (Except B.Tech/M.Tech/MCA)
  • Overall 0 to 2 years of experience
  • Freshers with excellent communication skills can apply.
  • Available to work in night shifts (Both side Cabs provided).
  • Preferred Qualifications:
    • Customer Service Experience
    • Sales or account management experience
    • Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)
    • Social work, behavioral health, disease prevention, health promotion and behavior change (working with vulnerable populations)

Roles & Responsibilities:-

  • Take chat messages per day from customers who have questions about their health benefits
  • Support secure email inquiries.
  • Use personality and our tools to help customers through the health care benefits available to them.
  • Communicate online in a conversational manner that promotes dialogue and establishes rapport. Associate must avoid poor grammar, misstatements, or lengthy explanation. Online writing necessitates that associate have an aptitude for knowing when to apply the dos and don’ts” of online communication.
  • Type at a reasonable pace, 30-35 words a minute (WPM).

Optum Off Campus Recruitment Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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