Qualys Recruitment 2024: Qualys is scheduled to hire for the role of Technical Support Engineer for B.E/B.Tech/B.Sc graduates. The detailed eligibility criteria and application process are given below.
Qualys Recruitment 2024:
| Job Role | Technical Support Engineer |
| Qualification | B.E/B.Tech/B.Sc |
| Experience | 1 to 2 years |
| Salary/CTC | Best in Industry |
| Job location | Pune |
| Last date | ASAP |
Detailed Eligibility:
Qualifications:
- The ideal candidate will have hands-on solid Networking, IT security and Windows troubleshooting knowledge.
- You should have previous experience in a technical support role and be able to adapt quickly to any technical challenge.
- Must have a strong Windows foundation and/or solid Linux/Unix experience in an enterprise environment.
- The candidate must be passionate about security, and individuals with CISSP/CEH or equivalent are preferred.
- Applicants should deeply understand network services and how they work from a protocol/configuration level.
Desired Requirements:
- 1-2 years of experience in a technical support role.
- Vulnerability Management, Web Application Security/Firewall application support experience is preferred.
- In-depth TCP/IP understanding.
- LAN/WAN infrastructures.
- Common OS services (IIS, BIND, Apache, AD, WINS, Samba, SSH).
- Strong knowledge of current firewalls, Intrusion Detection System technologies, and Network Vulnerability Scanners.
- Outstanding troubleshooting and analytical skills.
- Excellent written and verbal communication skills.
- Bachelor of Science, preferably with a major in Computer Science or equivalent experience
Preferred:
- Experienced with packet capture review and diagnosis.
- Previous API support and Regex knowledge.
- Understanding of scripting languages like Bash, Python, Powershell, etc.
- Knowledge of major web server software (IIS, Apache, WebSphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).
- Oracle and Microsoft SQL knowledge is desirable.
- CCNA, MCSE, CISSP, CompTIA Security+, and CEH are highly desirable.
- Experience with Customer Support and Development Tools (Salesforce, Jira, etc.)
- Willing to work in rotational work hours.
Roles:
- The primary function of this position is to ensure that each customer interaction is a friendly and professional experience that addresses the customer’s needs in all stages of the customer service life cycle within Qualys.
- Customer relationship building and teamwork are critical success criteria for this role.
- We are looking for passionate, self-motivated technical individuals with the desire and capability to think outside the box to solve complex problems.
- The Senior Technical Support Engineer – Security Applications is the main point of contact regarding technical issues and will work directly with the Development and QA teams to facilitate resolution.
- This role will suit an individual who excels in a challenging and dynamic environment, enjoys world-class support, and is technically motivated.
How to apply for Qualys Recruitment 2024?
Interested and eligible candidates can apply for this position online using the following link.
For more details & To Apply: Qualys Recruitment 2024
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